Other brands

Custom Size Order

Officially we offer bands for Apple, Samsung and Fitbit. Many other smartwatches use the same universal quick-release connection (20 mm or 22 mm), so our bands can fit those too. Because we don't list every brand and model separately, you order these as a made-to-measure order: made especially for you, to your exact size. In three short steps you'll know exactly what you need.

  1. 1

    Check your connection

    First, check whether your watch uses a standard quick-release band: a spring bar with a small lever on the back of the band that lets you unclip it yourself. If your watch has a fixed or brand-specific fitting, our band won't fit.

    Then determine the width: 20 mm or 22 mm. There are three ways:

    • The width is often printed on the back of your current band.
    • You can sometimes find it in your watch settings or the companion app (where applicable).
    • Look it up on the official website or manual of your watch brand.

    Can't figure it out? Contact your watch brand's official customer support directly — most brands offer live chat or email.

  2. 2

    Measure your wrist

    Measure your wrist where you normally wear your watch and note the measurement in centimeters (or inches).

    Measuring the wrist with a tape measure

    1Using a tape measure

    Wrap the tape around your wrist, just above the wrist bone. Not too tight, not too loose — you should still be able to fit one finger underneath.

    Measuring the wrist with a cable or paper strip

    2No tape measure?

    Wrap a charging cable or strip of paper around your wrist. Mark where it meets, lay it flat and measure it against a ruler.

  3. 3

    Place your made-to-measure order

    On the product page, choose your connection (20 mm or 22 mm) and enter your wrist size in the field provided. We make your band to that exact size — your order then goes straight into production.

    Important to know

    • These are made-to-measure orders produced specially for you, based on the connection and wrist size you provide.
    • Because of this, the standard right to cancel or return for change of mind does not apply to made-to-measure items. Once placed, your order cannot be changed, cancelled or returned — even if you later change your mind or find your watch isn't compatible. It goes straight into production.
    • You are responsible for checking compatibility (connection type and width) and for providing the correct wrist size before you order.
    • Does your order arrive damaged or not as ordered? Contact us and we'll of course help you out.

Have questions about our products or service? Our team is happy to assist you.

Request a made-to-measure band

Does your wrist size fall outside our standard sizes, or would you like a perfect fit? Fill in your details below. Our specialist checks everything and sends you a payment request for your made-to-measure band.

A made-to-measure band is made specially for you. Under the Consumer Contracts Regulations 2013 it is therefore excluded from returns and exchanges.

1 Step 1 — Your smartwatch

Check your exact model on the back of your watch or in the Galaxy Wearable / Watch app.

Detected specification: case size , connector . (we will double-check this)
2 Step 2 — Your wrist size
Please enter a wrist size between 10 and 25 cm.

Measure your wrist where you wear your watch. No tape measure? Wrap a strip of paper around your wrist, mark where it meets and measure it with a ruler.

3 Step 3 — Your band

Enter the colour/style, or paste the name or link of the band you would like.

4 Step 4 — Contact details
You need to agree before sending a made-to-measure request.

Please note that we charge a made-to-measure fee of £5.00. You will receive a payment request once we have checked your details.